• How do I redeem my key?
    Simply login or sign up, click control panel and use the redemption box, once redeemed you will be presented with a download button.
  • What are the minimum PC specs to run the game?
    Any PC that has a dedicated graphics card from the past 5 years should be able to run it well. If your PC is old, please make sure to run the game with the "Potato PC" option turned on. The game even runs on a mobile phone with the "Potato PC" option so don't be too concerned! :)
  • How do I host a game?
    Simply create a survival game and let your friends know the game name and optional password, if they have issues connecting you may need to "port forward" from your router to your computer (default: 25000 & 24000)
  • Will I need to buy the game if I was part of the closed alpha or beta?
    No, you will continue to have access to the game without the need to purchase it, you will also get an exclusive reward (this is to thank you for assisting us in testing the game and feeding back your observations).
  • Can I stream the game while in alpha/beta?
    Yes, we've had AegisM added to the twitch.tv games list, so please remember to select it when setting up your stream!
  • I am trying to log into the game but it will not let me, I can log into the website fine however!
    Please disable your antivirus and firewall to see where the issue lies. We have some issues caused by BitDefender in the past (it doesn't even tell you it's blocking it, either)!
  • I have forgotten my password!
    Until we have coded a forgotten password function on the website, please drop us a message using the Contact section of the website.
  • My game keeps closing on the loading screen?
    If you have the Intercept X addon for Sophos, you will need to either exclude the game or disable the addon for it to work (it doesn't like web sockets). Other antivirus programs and/or addons may cause a similar behaviour.
  • I cannot connect to my friends game or they cannot connect to me!
    This is either down to your NAT/firewall settings or you need to run the game as Administrator.
  • My friends cannot see my game in the server browser!
    This is usually caused by anti virus software or a firewall. Bitdefender definitely causes this issue and the "Protection Shield" must be off for the game to function as expected (an exclusion doesn't appear to work at time of writing). You will need to recreate the game once it has been disabled.
  • I've downloaded the Linux version of the game and it won't run
    You will likely have to "chmod +x" the executable before running.